MCA Human Resources and Quality Standards

To Ever Changing Legislation in Health & Safety and Human Resource

Human Resources - QUALITY STANDARDS

IIP - Investors in People

IIP is a national standard which sets out a level of good practice for learning and development of people attached to business goals. It provided a framework to improve business performance and competitiveness through a planned approach to setting and communicating business objectives and developing teams to meet objectives.

We can advise and guide through the process of becoming an Investor in People employer.

ISO Quality Standards

ISO 9001:2000 has wide appeal for all types of organisation it focuses on processes and customer satisfaction rather than on procedures with numerous benefits:

  • Improved product, process and service quality

  • Increased customer satisfaction

  • It remains a contractual obligation or expectation in some industry sectors

We can advise and guide through the process of accreditation.
 
Human Resources - Processes and ProceduresHuman Resources - Employment Contracts

 

MCA SERVICES

 

Grievance & Disciplinary Policies

MCA will review Grievance and Disciplinary Policies and Performance Management issues.

Staff Contracts/Handbooks

MCA will review Human Resource policies and procedures including the options relating to staff contracts and handbooks to establish the client’s position on these issues, plus a review of appropriate information relating to hours and holiday entitlements allowing individual staff contracts to be completed. A bespoke staff handbook and individual staff contracts will then be written.