Mary Chapman Associates
A full health & safety and human resource service

Who are MCA?

Our Mission is to provide clients with affordable, practical solutions to help them comply with the ever-changing regulatory regime.

By working with MCA, you can achieve key advantages for your business and reduce the burden and stress of ensuring that your business complies with current H&S and HR Legislation.

Employment law is complex and going it alone brings significant risk in breaking the law or costly tribunals. In general small business can’t afford a full time HR service. So why spend your precious time dealing with employment issues when help is only a phone call away.

MCA can install systems to ensure compliance with employment law covering all aspects from recruitment to termination of employment. We have a hands-on approach that creates systems that meet your individual need. We will review your current position and produce all the documentation you require.

Health & Safety legislation is also subject to constant change and employers are expected to implement them straight away and exercise responsibility ensuring staff and public are properly protected.

Mary Chapman
Con.IOSH, MCIPD, ACIB, NEBOSH, CIEM

A qualified professional, with extensive experience in H&S and HR and training, currently providing consultancy in Human Resource Development using Vocational Qualifications to provide frameworks for individuals and business.

Services

MCA will request samples of relevant documentation and then conduct an initial visit at client offices to establish the current position and any immediate concerns. An overall action plan will then be developed to address all identified issues to meet full regulatory requiremenst.

We will conduct a full Health & Safety survey including Fire Risk assessment and general H&S issues and complete a gap analysis against current regulations. MCA will set up policy and a full manual incorporating management and employee responsibilities, emergency procedures and risk and fire audits plus advice on signage and equipment.

We will review Human Resource policies and procedures including the options relating to staff contracts and handbooks to establish the client’s position on these issues, plus a review of appropriate information relating to hours and holiday entitlements allowing individual staff contracts to be completed. A bespoke staff handbook and individual staff contracts will then be written.

We will further review or revise Grievance and Disciplinary Policies and Performance Management issues.

Support can also be given to the application for Investors in People and Quality Standards.

ISO Quality Standards

  • ISO 9001 Management
  • ISO 14001 Environmental
  • ISO 45001 Health & Safety

ISO Quality Standards have wide appeal for all types of organisation, it focuses on processes and customer satisfaction rather than on procedures with numerous benefits:

  • Improved product, process and service quality
  • Increased customer satisfaction
  • It remains a contractual obligation or expectation in some industry sectors

We can advise and guide through the process of accreditation.

How Can MCA Help?

We will visit you at your premises to conduct a full review of your current level of compliance with legislative requirements and work with you to implement the actions necessary to ensure that you become and remain compliant.

MCA will visit your premises as frequently as needed to help implement planned changes, draft and action new documents and procedures, brief staff as required and ensure that you continue to be compliant in the light of changes to regulations or changes within the organisation.

Health & Safety

Compliance & Legislation [+]

If your business employs 5 or more people the Law requires that you have and display on site a written health and safety policy and undertake risk assessment. Linked to the policy statement must be arrangements that exist within the organisation for dealing with health and safety.

Health & Safety legislation is subject to constant change which employers are expected to implement straight away and exercise responsibility ensuring staff and public are properly protected

Assessments [+]

MCA will conduct a full Health & Safety survey including Fire Risk assessment and general H&S issues and complete a gap analysis against current regulations. MCA will set up policy and a full manual incorporating management and employee responsibilities, emergency procedures and risk and fire audits plus advice on signage and equipment.

Fire Safety & Risk Assessment [+]

Half of workplace fires are caused deliberately and half caused by things such as electrical faults and the misuse of tools that have naked flames. We can conduct a fire risk assessment of premises and identify any hazards that may cause or contribute to a fire. We will advise you on how to remove the hazard or minimise the risk involved and identify any training that may be required to equip the workforce to deal with fire and evacuation.

MCA will conduct a full Health & Safety survey including Fire Risk assessment and general H&S issues and complete a gap analysis against current regulations. MCA will set up policy and a full manual incorporating management and employee responsibilities, emergency procedures and risk and fire audits plus advice on signage and equipment.

Human Resources

Quality Management Systems [+]

Quality Management Systems & IIP - Investors in People

IIP is a national standard which sets out a level of good practice for learning and development of people attached to business goals. It provided a framework to improve business performance and competitiveness through a planned approach to setting and communicating business objectives and developing teams to meet objectives.

We can advise and guide through the process of becoming an Investor in People employer.

ISO Quality Standards

  • ISO 9001 Management
  • ISO 14001 Environmental
  • ISO 45001 Health & Safety

ISO Quality Standards have wide appeal for all types of organisation, it focuses on processes and customer satisfaction rather than on procedures with numerous benefits:

  • Improved product, process and service quality
  • Increased customer satisfaction
  • It remains a contractual obligation or expectation in some industry sectors

We can advise and guide through the process of accreditation.

Processes & Procedures [+]

We can work with an organisation in a number of ways to encourage fair and reasonable standards of behaviour and assist the organisation to achieve business objectives that will benefit both employer and employee.

Areas where we can add value are in the design and development of policies and procedures:

  • Discipline and Grievance
  • Performance Management
  • Recruitment and Selection

Employment Contracts [+]

MCA will review Human Resource policies and procedures including the options relating to staff contracts and handbooks to establish the client’s position on these issues, plus a review of appropriate information relating to hours and holiday entitlements allowing individual staff contracts to be completed. A bespoke staff handbook and individual staff contracts will then be written.

The Employment Rights Act 1996 (amended 2015) requires employers to give all employees a written statement of certain particulars of employment within 2 months of joining the organisation. This applies to anyone employed for a period longer than one month. Existing employees are also entitled to request a similar written statement. If the employer does not provide the written statement within the first 2 months an employment tribunal may award compensation.

Are you compliant and do your employees have written terms and conditions. If not we can tailor this to your business requirements.

Clients & Case Studies

Our Mission is to provide clients with affordable, practical solutions to help them comply with the ever-changing regulatory regime.

By working with MCA, you can achieve key advantages for your business and reduce the burden and stress of ensuring that your business complies with current H&S and HR Legislation.

Quality Systems
“The Health and Safety Executive set high standards for quality within the asbestos industry and in order that we operate safely and effectively we are required to meet Quality Standard ISO 17020. Mary has developed the procedures and Quality Manuals required and an audit schedule that has allowed ASP to apply for the standard with confidence. This in turn gives confidence to our customers as well as our surveyors.”
ASP Ltd
Health & Safety
“As a casting company many of the operations that we perform, particularly the use of acids, are hazardous. We need to regularly assess the risks involved in our production methods and Mary initially undertook a risk assessment of our production processes and environment. She developed a Health and Safety Policy and procedures to reflect our business and the risks and hazards present. Mary recommended measures to address our shortfall and also sourced protective equipment and trained all staff. I now feel confident about safety in the workplace, staff have a greater understanding and take responsibility for the care of themselves and others”
JewelCast Ltd
HR - Human Resource - Practice and Procedure
“My business has grown at a phenomenal rate over the last few years but our HR policies and procedures have not kept pace. Mary is developing a full suite of procedures that will support business activity, ensuring that we are compliant and that staff understand the business and the vital part that they contribute to it. Mary is a very knowledgeable person who has put everyone at ease whilst guiding us the maize of legislation and processes. She is an honest and trustworthy individual who takes all the headaches away and I am so grateful to be working in partnership with her. Thank you!”
Sue Green - Basic Safety Ltd
Basic Safety Ltd - www.basicsafety.co.uk
promoting & protecting - businesses, people & premises
IIP - Investors in People
“Providing a customer orientated service through commercial cleaning, we need to continually demonstrate excellence in customer service. Mary has supported our application for Investors in People status through the development of procedures and good practice that have helped us to meet the requirements of the Standard. We can now demonstrate our commitment to developing staff that is reflected in the service that we provide. I would recommend any business to follow our lead and Mary has given us excellent support in the process.”
KKP Ltd - www.keenkleen.com
contract cleaning specialists

Help and Advice from MCA

MCA will be available by telephone, fax or email to provide advice on HR and H&S matters including advice on actual or potential issues or concerns.

Advice and guidance will be given on the implementation of new processes procedures and documentation including appropriate staff consultation.

A briefing to staff and managers as required, covering the changes being made and their practical impact.

Visits can be scheduled for ongoing review of business operations or regulations and the changes these may demand of procedures or documentation.

Contact MCA - Mary Chapman Associates

MCA -Mary Chapman Associates
1 Harrington Walk
Lichfield
Staffordshire
WS13 7UY

t: 01543 268 301
m: 07970 429 459
e: mary@marychapman.co.uk